Privacy Policy
Last updated: July 2025
Introduction
PromptVeo3 ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
1. Information We Collect
We collect the following types of information:
a. Account Information
- Name
- Email address
- Password (encrypted)
b. Usage Data
- IP address
- Browser type
- Pages visited
- Actions performed within the app
- Device and system data
c. Prompts & Content
- Text prompts you create
- Templates you save or remix
- Favorites, collections, and download activity
2. How We Use Your Information
We use your data to:
- Provide and maintain the PromptVeo3 platform
- Personalize your user experience
- Improve our features and user interface
- Communicate with you about updates, support, or marketing (you can opt out)
- Ensure legal compliance and prevent misuse
3. Third-Party Services
We may share limited information with trusted third parties, such as:
- Analytics (e.g. Google Analytics, Vercel Insights)
- Authentication (e.g. Google OAuth)
- Hosting and infrastructure (e.g. Supabase, Vercel)
We never sell or rent your personal information.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Understand usage patterns
- Improve performance
You can manage cookies in your browser settings.
5. Data Retention
We retain your information only as long as needed to:
- Provide services
- Comply with legal obligations
- Improve the platform
You may request account deletion at any time.
6. Your Rights (UK & GDPR)
As a UK-based user, you have the right to:
- Access, update, or delete your personal data
- Withdraw consent
- Object to certain data uses
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, email us at info@promptveo3.com.
7. Children's Privacy
PromptVeo3 is not intended for users under the age of 13. We do not knowingly collect data from children.
8. Security
We take reasonable measures to protect your data, including encryption, access controls, and secure hosting. However, no method is 100% secure.
9. Changes to This Policy
We may update this policy from time to time. When we do, we'll notify you by updating the "Last Updated" date and, if significant, by email or in-app notice.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
Email: info@promptveo3.com